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Refund Policy

We’ll be glad to refund any donation, and will pay the credit card fees so long as the claim is placed within 7 days of your order date.

INSTRUCTIONS TO REQUEST A REFUND:

Evidence of dispute must be received by email to info@Donate2Support.com from the email address you provided at checkout within 7 days of your order date. 

In the subject line please provide these 4 order identifying details:

1 – Reference the phrase, “Refund Request”

2 – Provide Customer Full Name

3- Provide Your Order Number

4 – Provide Amount You’d Like Refunded (entire or partial accepted)

EXAMPLE SUBJECT LINE IN APPROVED FORMAT:

REFUND REQUEST FOR SUE JONES FOR $50 DONATION ON ORDER# 12345

Practical reasons we can’t refund donations made outside of this 7-day period?

1 – Participating school organizations are anxious to receive their profit payout at the conclusion of their 2-week campaign, and often have received their funds in the form of a profit payout check after 7 days from your order date.

2 – These organizations are typically raising money for a trip, equipment, or other expenditures, and your funds have already been spent by the organization.

 

Thank you for understanding!

For these reasons, refunds WILL NOT be processed outside of this 7-day grace period.

If you have any questions about this Refund Policy, You can contact us:

  • By email: info@Donate2Support.com

  • By phone: 501-954-2631

  • By visiting this page on our website: https://Donate2Support.com/refund-policy

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